Time Management

Master techniques to boost productivity and efficiency.
Assessing your current time management behavior and finding ways to improve. 

• Identifying inefficient habits that adversely affect your time management. 
• Prioritizing tasks based on your own key areas of responsibility. 
• Using weekly and daily planning to meet your deadlines and deliver results.
• Making strong time management choices based on what you value.
• Realistically managing other people’s expectations to avoid deadline stress.

Effective Feedback

Feedback is essential for achieving better quality through collaboration, though challenging due to differing preferences and communication styles.

• Giving feedback using the "I-I-You" method
• Receiving feedback effectively
• Influencing in and on complex situations
• Daring to stand up for what you believe and expressing it

Dealing with Emotions & Aggression

This training teaches you to better manage your own emotions and provides the skills to neutralize conflicts and de-escalate situations, helping you face and handle emotional and aggressive confrontations.

• The ABCD model for dealing with emotion and aggression
• Tension management
• Delivering bad news
• Digital emotion and aggression
• Support, care, and aftercare

Influential Leadership: Leading Beyond Titles

Develop key skills such as communication, relationship-building, and collaboration to inspire trust and drive results. Includes practical strategies to navigate organizational dynamics, harness their personal strengths, and lead with confidence in any role.The ABCD model for dealing with emotion and aggression

• Building trust and credibility without authority.
• Communicating clearly to inspire action.
• Navigating conflict and influencing outcomes.
• Collaborating effectively across teams and hierarchies.

Influencing Mastery

Influencing involves intentional actions to prompt desired responses, and by understanding how others perceive you, you can adapt your influencing style for optimal effectiveness while staying true to your values.

• Building rapport that positions you to exert more influence. 
• Analyzing the interests, viewpoints and personalities of others. 
• Establishing trust and using your influence to achieve positive results. 
• The art of ‘switching gears’ and adapting your influencing style. 
• Achieving influence through effective communication and listening. 
• Making a compelling case for your goals and ambitions.

Project Management

Project management turns strategies into tangible results by learning its basic principles and creating engagement through collaboration and communication, with skills that can be immediately applied in practice.

• Understanding and evaluating the strategic relevance of projects.
• Mastering agile and waterfall project management techniques.
• Defining a clear vision for your projects.
• Assembling the right team for each project.
• Identifying stakeholders and setting up effective communication lines.
• Assessing risks for your project.
• Monitoring and controlling progress.
• Working with your own practical cases.

Personal Leadership & Effectiveness

Aligning values, talents, and ambition with personal leadership style, enabling employees to inspire and connect with colleagues through communication and coaching techniques.

• Understanding the difference between managing and leading. 
• Learning the fundamentals of effective people management.
• Gaining the skills to serve as a coaching leader.
• Learning to motivate your employees on a group and individual basis. 
• Adapting your leadership skills to specific people and situations. 
• Aligning employees’ values, talents and visions with those of the organization. 

Diversity, Equity & Inclusion (DEI)

Promote inclusive practices and build an equitable workplace.

• Understanding the foundations of Diversity, Equity, and Inclusion (DEI)
• Unconscious bias recognition and mitigation
• Inclusive communication techniques
• Promoting equity in decision-making and leadership
• Handling microaggressions and fostering allyship

Stakeholder Management

The essentials of identifying stakeholders by influence and interest, enhancing your ability to build and maintain valuable relationships in a changing world.

• Aligning your personal values, talents and goals with stakeholder engagement.
• Understanding the dynamics of trust-based, mutually beneficial relationships.
• Becoming aware of unconscious prejudices that affect stakeholder relationships.
• Learning to deal with resistance.
• Learning to deal with difficult stakeholders.
• Developing an action plan to continually improve your stakeholder engagement.

Practical Coaching Skills

Coaching skills enrich your management skills and enable you to bring out the best in others. This course helps you by gaining insights into coaching attitudes and different coaching models and approaches. Leading to sustainable change and a greater contribution to improved business results.The ABCD model for dealing with emotion and aggression

• Developing listening skills and learning to ask the right questions as a leader. 
• Quickly identifying different points of view and underlying issues within your team. 
• Coaching methods that focus on the ambitions and talents of your team members. 
• Learning the right and wrong ways to give and receive feedback.
• Coaching your team in times of change.