Managing Change

While confrontation with emotions and aggression is oftentimes avoided, it’s important to face these complex situations in order to recognize and deal with them. This course helps you to manage your own emotions better and also gives you the skills to neutralize conflict and de-escalate situations.

Work can be stressful, but this should be limited. In this program you learn to put stressful thoughts into perspective by breaking the spiral of stress. To manage your vitality, you gain insight into your energy balance and learn to set priorities. By developing your assertive attitude and skills, you improve your work-life balance.

Today it’s all about getting more things done in less time. This course helps you analyze your attitude towards time and connect its meaning to your values and ambition. Break with ineffective habits and prioritize what will help you excel, while learning to say ‘no’ to things that stand in the way of your high performance.

Discover more about your talents and how they can help you identify your personal ambition to move towards. This course helps you to enhance your communication style and behavior and ultimately achieve higher performance for yourself, your team, and your organization.

The ability to think critically clarifies your decision-making process and keeps you focused on solving the challenge at hand. Learn to put all relevant factors into perspective and identify what’s really at stake. As a result, you’re better positioned to make thought-out decisions and achieve your goals.

Effective communication starts with self-knowledge. In this program you will learn how to bring valuable contributions to your conversations and communicate with confidence. Your work and personal life will benefit significantly as you discover various communication styles to handle different situations.

Diverse and inclusive companies drive innovative results. Therefore this keystone will focus on how you as an individual can drive inclusion within your team and organization so that it results in a greater engagement and creativity in the workplace. We will address topics such as psychological safety, employee engagement, unconscious bias.

Working in teams becomes increasingly important every day. By increasing your understanding about how teams work, you can improve your collaboration skills. This course helps you to recognize group dynamics and build trust and cooperation within your team to achieve higher quality results.

Sales is more than believing in your products. This course enables you to create value in every interaction with your customer, pitch your propositions, deal with objections, close the deal and exceed the expectations of your customers. By finding out what the customer really wants, your results will go through the roof.

Influencing means undertaking deliberate actions that stimulate individuals or groups to respond in a certain way. Gain insights in understanding how others perceive you and respond to you. Become a master in “the art of switching gears”: adapt your influencing style accordingly for optimal effectiveness while staying true to your personal values.

Negotiation is something we do in all situations where our interests are different from our counterparts. This course teaches you different negotiation tactics and strategies. We enable you to get creative and reach win-win outcomes in which both parties feel they have achieved their maximum possible result.

Giving a presentation is one thing, inspiring your listeners is a whole other story. Learn to engage your audience and get your message across effectively. After following this course, you know how to inspire, connect and capture the interest of your audience. But most importantly: deliver your presentation with impact.